Terms and Conditions
Making a purchase from Rocket
Distribution is easy. 1. Simply, browse
through our products and when you find something you
like.
2 .Click the 'Add to Basket' button.
3. You can then continue shopping or go to the check-out
where you will be asked for the details that we need
to be able to satisfy the order.
Please ensure that you enter your details accurately,
especially your email address and telephone number as
we may need to contact you regarding your order.
How to Pay
We accept payment online through Nochex or Paypal with
a debit card (to sales@rocketdistribution.com) or by
cheque and postal order.
Paying by Cheque
If you do not wish to pay by PayPal, you can print out
the shopping basket and either fax it to us at 0870
855 5115 or post it to us at Number 1, 13 St.
Philips Road, Surbiton, Surrey, KT6 4DU. Please be sure
to leave your contact details. We will then contact
you and arrange suitable payment methods. Please note
that all cheques must clear in our account before we
can despatch any products.
Please make any cheques or postal orders out to 'Rocket
Distribution'
Sorry we cannot accept credit card payments over the
phone.
Postage and Packaging
Delivery of scooters to anywhere in the UK is included
in the price. For details of shipping costs of accessories
and scooters to Ireland and the E.U or USA/Canada, please
e-mail us at:info@rocketdistribution.com
Delivery
Your order will normally be dispatched and delivered
within 5 working days. If there is a problem we will
notify you as soon as possible. In order to protect our customers from fraudulent credit card transaction, unfortunately we can only deliver products to the credit cards registered invoice address. If it is urgent that your product is shipped to a different address from the credit card address PLEASE CONTACT US BEFORE PLACING YOUR ORDER.
Guarantee
All Scooters are supplied with a factory warranty for
90 days. Please be sure to download and fill in the
warranty document and fax or post it back to us. The
warranty does not cover and parts and fittings on the
scooter, such as brake pads, rear friction brake, kick
stand, decks etc. We guarantee your satisfaction. If,
for any reason you are dissatisfied with your purchase,
please return it to us unused within 14 days of purchase
for a full refund or replacement.
If goods are damaged or faulty please contact us as
soon as possible
This does not affect your statutory rights.
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